FAQ

It’s one gift card for 17 restaurant brands, with more than 1,000 locations across Canada. One card, plenty of choice: easy to buy, easy to use and it never expires.

Your card works at participating Swiss Chalet, Harvey’s, Montana’s, Kelseys, East Side Mario’s, New York Fries, Original Joe’s, State & Main, The Burger’s Priest, The Pickle Barrel, Bier Markt, Elephant & Castle, Fresh Kitchen + Juice Bar, Añejo, Blanco Cantina, Olive Garden and The Landing Group locations across Canada, including Harvey’s at Harvey’s and St-Hubert combo locations in Quebec. The list can change, so see the current list of participating restaurants before you head out.

Yes. You can spend part of your balance at Swiss Chalet and the rest at Kelseys, or anywhere else on the list. The balance carries over until it’s used up.

No. Ultimate Dining Card gift cards never expire, and there are no service fees. Bonus and promo cards work differently; see the bonus card question below.

Three ways: at any participating restaurant, at select grocery, drug, convenience, gas and mass-merchant retailers, or online right here.

Yes. Send an e-gift card straight to their inbox for instant delivery. It works just like a plastic card in restaurant and online.

Plastic gift cards bought online arrive in 5 to 10 business days, anywhere in Canada. Need it sooner? Send an e-gift card instead.

Yes, for employee rewards, client thank-yous and sales incentives. Learn about corporate gift cards, or email the gift card team at corders@recipeunlimited.com.

Check it online with your card number and PIN, or ask any team member at a participating restaurant.

Online balance checks need both the card number and PIN, found on the back of the card or in your e-gift email. Without a PIN, please open a ticket and a guest services representative will get back to you.

Yes, on participating brands’ own ordering sites and apps, such as order.swisschalet.com and order.harveys.ca. Add your card number and PIN as a payment method at checkout.

In the Swiss Chalet or Harvey’s app, sign in, go to My Account, then My Gift Cards, and tap Add a new gift card. Enter the card number and PIN, and it’s saved for checkout.

No. Gift cards can’t be used on third-party delivery apps. To pay with your gift card, order delivery directly through a participating brand’s own website or app.

In restaurant, yes, use as many as you like on one bill. Online, you can use one gift card per order.

Yes. Add value at any participating restaurant or online at theultimatediningcard.ca.

A gift card is money you’ve paid for and never expires. A bonus or promo card is a free extra from a promotion, and it comes with its own terms, including an expiry date printed on the card. Check the card for its dates and conditions.

Treat your gift card like cash. If you’ve registered it for balance protection, we can help protect the remaining balance. Unregistered cards can’t be replaced.

No. Gift cards can’t be refunded or exchanged for cash, except where required by law.

No. The Ultimate Dining Card works only in Canada, and gift cards bought outside Canada, including US-issued Olive Garden cards, can’t be used at our restaurants here.